PalmSlots Cookie Policy

We use cookies and similar tracking technologies on palmslots.com to enhance your gaming experience, keep your account secure, and understand how you interact with our platform. This Cookie Policy explains what cookies are, how PalmSlots uses them, and what choices you have regarding their use. By continuing to use our website, you consent to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit our website. They allow us to recognise your device on return visits, remember your preferences, and provide a more personalised and efficient browsing experience. We may also use similar technologies such as pixel tags, web beacons, and local storage, which we collectively refer to as "cookies" throughout this policy.

How We Use Cookies

We rely on cookies for a variety of purposes across our casino, sportsbook, and account management systems. Our goal is to make sure PalmSlots functions properly while giving you a smooth, secure, and tailored experience every time you visit palmslots.com.

Essential Cookies

These cookies are strictly necessary for our website to operate. They enable core functionality such as logging into your PalmSlots account, processing deposits and withdrawals, maintaining session security, and remembering your language and currency preferences. Without these cookies, we would not be able to provide our services, including access to our casino, live casino, sportsbook, and promotions sections.

• We use session cookies to keep you securely logged in while you browse and play
• We use cookies to remember your selected currency and localisation settings
• We rely on security cookies to detect fraudulent activity and protect your account
• We use cookies to enforce our self-exclusion and responsible gaming settings

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our website. These cookies collect information such as which pages are visited most often, how long players stay on certain sections, and whether any errors occur during navigation. We use this data to improve our platform, identify technical issues, and optimise the layout of our games lobby, promotions, and missions pages.

• We track page views and navigation paths across our 5,000+ games library
• We measure load times and identify technical errors on desktop and mobile web
• We analyse which game providers and categories, such as PalmSlots Jackpot or Bonus Buy, generate the most engagement

Functional Cookies

Functional cookies allow us to remember choices you make while using our services, so we can provide more customised features. For example, we may use these cookies to remember your favourite games, your preferred betting options for our sportsbook, or whether you have dismissed certain notifications.

• We remember your favourite slots and live casino tables for quicker access
• We store your preferred odds format and sports betting settings
• We recall whether you have accepted our cookie banner so it does not reappear unnecessarily

Marketing and Advertising Cookies

We and our advertising partners use marketing cookies to deliver promotions and bonus offers that are relevant to you, both on our website and across third-party platforms. These cookies help us measure the effectiveness of our campaigns, including our Welcome Casino Package, reload bonuses, and network promotions such as SpinoLeague and VoltEnt Win Booster.

• We use cookies to track which promotional emails or advertisements led you to palmslots.com
• We measure conversion rates for campaigns like our welcome bonus and free spin offers
• We may share limited, non-identifying data with advertising networks to display relevant PalmSlots promotions elsewhere online

Third-Party Cookies

Some cookies on our website are placed by third parties, including payment processors, game providers, and analytics services. We work with numerous software providers, such as Novomatic, Play'n GO, Pragmatic Play, Evolution, and many others, whose platforms may set their own cookies when you access their games through our site. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further details.

How Long Do Cookies Last?

Cookies used on palmslots.com fall into two categories based on duration:

• Session cookies – these are temporary and are deleted automatically once you close your browser
• Persistent cookies – these remain on your device for a set period, or until you delete them manually, and allow us to recognise you on subsequent visits

Managing Your Cookie Preferences

You have control over how cookies are used when you visit our website. Most web browsers allow you to manage cookie settings through their preferences or settings menu. You can typically choose to accept all cookies, reject certain types, or be notified each time a cookie is set.

Please note that if you choose to block or delete essential cookies, some parts of our website may not function correctly. This could affect your ability to log into your account, complete transactions, or access certain features of our casino and sportsbook. We recommend keeping essential cookies enabled to ensure the best possible experience while using our services.

Browser-Specific Instructions

Most popular browsers, including Chrome, Firefox, Safari, and Edge, provide built-in tools for managing cookies. You can usually find these settings under "Privacy" or "Security" in your browser's preferences. If you are unsure how to adjust your settings, we suggest consulting your browser's help documentation for step-by-step guidance.

Cookies and Mobile Access

PalmSlots is optimised for both desktop and mobile web browsing, using HTML5 technology. While we do not currently offer a dedicated mobile app, our mobile website uses the same cookie technologies described in this policy to ensure a consistent experience across devices. If you access our site through a mobile browser, the same cookie management options described above will generally apply.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of palmslots.com after any changes are made constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like more information about our data practices, please reach out to our support team. We are available 24/7 via live chat, or you can email us at [email protected] or [email protected]. Our customer care team will be happy to assist you with any concerns regarding this Cookie Policy or your privacy while using our services.